How to call Zapier from Crisp?

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This article explains how to call a Zap from Zapier directly from your Crisp sidebar.

What do you need:

Crisp account
Zapier account

In order to call a Zap from Crisp, you need to install the Quick Actions plugin. Quick Actions plugin allows you to call any API Endpoint from your Crisp sidebar and use the conversation metadata as parameters of your REST endpoint.

1. Install Quick Actions plugin

You can install Quick Actions from the Crisp Integrations page.

Click "Install Integration"
Select your website
Confirm installation.

After the installation, you will see the Quick Actions widget on the sidebar of your Crisp inbox. You will configure your action to trigger the Zap directly from the widget.

2. Create a Zap in Zapier

We assume you already have a Zapier account and connected to the service you want to integrate. Here we explain how to trigger the zap from Quick Actions plugins.

To create a zap, click Create Zap from your Zapier dashboard.
Select Webhooks by Zapier as the trigger of your Zap
Click continue until you get to the test section
In the test section, copy the url provided. This will be used in Quick Actions to configure your action.

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